Incident Management System

Feature

Advantages

Benefits

Application  Set Up

As a part of the Setup activities, User can define the various Departments / Associated Users / Define the Various Plants, Sections of the Plant, associated Units and also the Equipments. The Incident codes that have resulted in the emergency condition / Trip of the Plant can also be defined.

The base data is very easy to create and the entire application uses these data. This provides the User good flexibility in defining and updating the base data as appropriate.

Incident Entry / Update

The User can enter the details of the  Incident that has resulted in the trip of the plant / Production loss

Since most of the parameters are already setup, the User can directly choose the appropriate data and log an Incident. The User can enter the details along with the corrective actions taken and the Preventive actions and submit the same for review by the Moderator. If the Status of the Incident indicates that Review has been done and waiting for the review comments to be updated, the User can see the Comments and make necessary corrections and resubmit the log for approval

Incident View by Moderator

The details of all Incident submitted by the user can be viewed by the Moderator. The status of the Incident Submitted can also be viewed

User can see the status of approval for all Incident logs that have been submitted for approval. Review comments if any can be submitted by the Moderator. If there are no review comments the Incident may be approved by the User after which this is available in the Repository of all Approved Incidents.

Preventive Action View

The User can quickly see the status of all Preventive actions that have been documented. Any updates to the Preventive action can also be done

This ensures that all Preventive actions are acted upon and the system also generates important measures such as “ ageing of all Preventive actions” to see the effectiveness of the implementation of Preventive actions

Reports

User can see various reports which are available as a part of the solution

Reports that are informative in nature and also reports that provide statistical inferences can be generated for analysis and identifying Improvement Opportunities

Create Baseline

The User can create baseline indicating the Performance benchmark for a given period of time. The system calculates the key performance measures such as number of Incidents due to each Incident Code, Average Cost Incurred, production hours lost and Mean Time To recover for each Incident Code along with the respective standard deviation

Benchmark data that can be used for identifying Performance Bottlenecks / Improvement Opportunities

View Baselines

This feature is available once the baselines are created. The User has the Options to view baseline data based on Incident Codes.

Quick view of the baseline data helps the user to analyze and identify Improvement opportunities. Details such as Number of Incidents due to the given Incident Code, Average Production hours lost, Average Cost incurred due to the Incidents, Mean Time to Recover for the Incidents are available for analysis.

Compare Baselines

This feature is available only after the second baseline is created. The user can see the performance baselines over different time periods.

This allows the user to compare the performance over different time intervals. Analysis of the effectiveness of any Improvement activities that have been carried out can be done.

Compare Baselines

This feature is available only after the second baseline is created. The user can see the performance baselines over different time periods.

This allows the user to compare the performance over different time intervals. Analysis of the effectiveness of any Improvement activities that have been carried out can be done.

View Pareto Analysis

This feature is available to the Administrator. The System can generate Pareto charts based on frequency of occurrence of Incident Codes / based on Cost Incurred / based on production hours lost

Statistical Charts that can be used to identify Improvement opportunities. This gives a three dimensional analysis. Improvement opportunities can be identified based on either frequency of occurrence of Incidents or based on cost Incurred or based on Production hours lost.